Term Conditions Page
Introduction
Welcome to www.sparknshinebd.com. These Terms and Conditions govern your use of our website sparknshinebd.com and any purchases you make from us. By accessing our website and/or placing an order, you agree to be bound by these Terms and Conditions.
Products
2.1. Authenticity: We guarantee that all skincare and haircare products sold on our website are 100% genuine and sourced directly from authorized distributors or brands in the UK, USA, Korea, Japan and India.
2.2. Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, ingredients, and usage instructions. However, we do not warrant that the information is error-free. If you have any concerns about a product, please contact us before use.
2.3. Product Suitability: It is your responsibility to determine the suitability of the products for your skin type, hair type, and any allergies or sensitivities you may have. We are not liable for any adverse reactions caused by the use of our products.
Orders and Payment
3.1. Order Acceptance: Your order is an offer to purchase products from us. We may accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.
3.2. Pricing: All prices are in BDT and are subject to change without notice. You are responsible for any applicable taxes and shipping costs.
3.3. Payment:We provide cash on delivery all over Bangladesh. You can also pay us through Bank/bKash/Nagad and DBBL
3.4. Order Cancellation: You may cancel your order within 24 hours of placing it, provided it has not yet been shipped. We reserve the right to cancel any order if payment is not received or if we suspect fraudulent activity.
Shipping and Delivery
4.1. Shipping: We provide cash on delivery all over Bangladesh. Shipping times and costs vary depending on your location and the shipping method you choose.
4.2. Delivery: We are not responsible for delays in delivery caused by events beyond our control, such as customs delays or carrier issues.
4.3. Risk of Loss: The risk of loss and title for products pass to you upon our delivery of the products to the carrier.
Returns and Exchanges
5.1. Returns: We only accept returns for damaged products or if we sent you the wrong item. You must inspect your parcel in front of the delivery person. If you are unable to do so, you must provide a video recording of yourself unpacking the parcel.
5.2. Exchanges: We only allow exchanges if we mistakenly sent an item.
5.3. Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 24 hours of delivery with photos of the damage. We will arrange for a replacement or refund.
Intellectual Property
The content of our website, including but not limited to text, images, logos, and trademarks, is protected by copyright and other intellectual property laws. You may not use our content without our prior written consent.
Disclaimer of Warranties
Our website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products sold on our website, even if we have been advised of the possibility of such damages.
Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh.
Changes to These Terms and Conditions
We may update these Terms and Conditions at any time. We will notify you of any material changes by posting the new Terms and Conditions on our website. Your continued use of our website after the posting of the revised Terms and Conditions constitutes your acceptance of the changes.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
About Us
Welcome to one of the most affordable online destinations for premium skincare and haircare in Bangladesh, where beauty meets authenticity. We specialize in bringing you the finest products sourced directly from the UK, USA, Korea, Japan, and India. We understand that when it comes to your skin and hair, quality and trust are paramount. That's why we go the extra mile to ensure that every product we offer is 100% genuine, purchased directly from authorized distributors and brands. Experience the luxury of authentic global beauty, delivered to your doorstep.
